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Compatible Hardware

NOTE:  All Compatible Hardware testing has been performed on 32-bit operating systems unless indicated otherwise.

This site details the results of ImageWare's hardware compatibility testing. These results are not intended as an endorsement or recommendation of a specific unit, but rather as an impartial report on how a unit operates with ImageWare's EPI Suite and/or EPI Builder product line.

It is recommended that you review all the information accessible from this page to determine if you can use the unit for your specific purposes.

Note regarding the legend:
A unit recorded as "compatible" may have negligible issues that do not affect a majority of clients but may impact your specific installation. Similarly, problems associated with a unit that has a "Note" status may be used if you are not planning to use the specific feature that has been noted.

Compatible Hardware
Image Capture Device   Printer   Signature Pad   Frame Grabbers

Legend Compatible! Warning Not Compatible! Not Tested

   Device Tested 98se Me NT4 2000 XP Vista 7

Recent Update

Interlink electronics E-Pad-Ink Not Tested! Compatible! Not Tested! Compatible! Compatible! Compatible! Compatible!
  Penware PW100 Compatible! Not Tested! Not compatible! Not Tested! Not Tested! Not Tested! Not Tested!

Recent Update

Topaz T-L-460-HSB-R SigLite 1x5 Not Tested! Not Tested! Not Tested! Not Tested! Compatible! Compatible! Compatible!
  Topaz T-L-460-USB SigLite LCD 1x5 Not Tested! Not Tested! Not Tested! Compatible! Compatible! Not Tested! Not Tested!
  Topaz T-L-462-USB SignatureGem LCD 1x5 Not Tested! Not Tested! Not Tested! Compatible! Compatible! Not Tested! Not Tested!
  Topaz T-S261-PLU SignatureGem 1x5 Not Tested! Not Tested! Not Tested! Compatible! Compatible! Not Tested! Not Tested!
  Topaz T-S460-USB SigLite 1x5 Not Tested! Not Tested! Not Tested! Compatible! Compatible! Not Tested! Not Tested!

Recent Update

Topaz T-S751-HSB SigLite 4x5 Not Tested! Not Tested! Not Tested! Not Tested! Compatible! Compatible! Compatible!
  Wacom Graphire2 Not Tested! Compatible! Not Tested! Not Tested! Compatible! Not Tested! Not Tested!

 

 
Interlink electronics E-Pad-Ink
Driver for Driver version Results
Windows ME/Win2K/XP/Vista/7    
Universal Installer 6.24
Windows 2000 Professional SP1
 
  • Compatible
  • Tested with: EPI Builder 6.0 and EPI Suite 6.0 in Jan. 2004
  • Usage note s : 1 , 2 , 3 and 4
Windows 7
 
  • Compatible
  • Tested with: EPI Suite 6.3.030 in May 2010
  • Usage note : 5
Windows Me
 
  • Compatible
  • Tested with: EPI Builder 6.0 and EPI Suite 6.0 in Jan. 2004
  • Usage note s : 1 , 3 and 4
Windows Vista SP 1
 
  • Compatible
  • Tested with: EPI Suite 6.3.030 in May 2010
  • Usage note : 5
Windows XP Pro
 
  • Compatible
  • Tested with: EPI Builder 6.0 and EPI Suite 6.0 in Jan. 2004
  • Usage note s : 1 , 3 and 4

Usage notes:  
  1. Increasing the pen width from 2 to 6 is recommended.
  2. After installing Windows 2000 the serial ePad no longer works. Please go to the Windows control panel, "Add/Remove Program" and remove the ePad driver, then reboot your computer. Download the newest epad3_0 driver. Save it to your hard drive, then double-click the self-extracting zip file. Then run Setup.exe. After it is finished installing files, it will ask you to restart your computer.
  3. This signature pad requires the user to download and authorize the ePad-Ink Signature Plug-in. This can be downloaded on the EPI Suite or EPI Builder Support page.
  4. Use the Universal Installer 6.24, found at http://www.epadsupport.com/?q=node/9.
  5. Compatible on both 32 and 64-bit systems

 

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Penware PW100
Driver for Driver version Results
Win95/98/Me/NT/2000/WinXP    
16-bits Driver v1.0
Win98 SE
 
  • Compatible
  • Tested with: EPI Builder 5.1.011 in Sep, 1999
  • Usage note s : 1 and 2
Windows NT4 SP3
 
  • Not compatible
  • Tested with: EPI Builder 5.1.011 in Sep, 1999
  • Failure note : 1

Usage notes:  
  1. Driver is supplied on the EPISUITE CD-ROM and must be installed in dual pointer mode or you will loose the use of the mouse.
  2. For proper signature capture, the following settings must be done or you will get an error message stating "Error: The Parameter is incorrect". All settings required are accessible from two dialogue boxes referred below. The dialog boxes are standard UI available with the SDK. For simplicity, we show how they are accessed from the sample applications available with the SDK tool kit. 1- From the “Image type manager” dialogue box: under Image \ setup image types, select “signature” click on “edit” and select the “aspect ratio & thumbnail” tab. There you will enable the option “constrain image shape to the following aspect ratio when performing cropping”. 2- From the “Capture profile properties” dialog box: under Image \ select capture profile \ signature, then select“ signature pad”, click on “properties” and make sure these two settings are not checked: “perform automatic enhancements” and “perform automatic cropping” features.

Failure note:
 
  1. Installing this driver on NT will cause all 16-bit applications to stop working and prevent NT from working properly.

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Topaz T-L-460-HSB-R SigLite 1x5
Driver for Driver version Results
Windows XP/Vista/7    
Topaz SigPlus 3.89
Windows 7
 
  • Compatible
  • Tested with: EPI Suite 6.3.030 in May 2010
  • Usage note s : 1 and 2
Windows Vista SP 1
 
  • Compatible
  • Tested with: EPI Suite 6.3.030 in May 2010
  • Usage note s : 1 and 2
Windows XP Pro SP3
 
  • Compatible
  • Tested with: EPI Suite 6.3.030 in May 2010
  • Usage note s : 1 and 2

Usage notes:  
  1. Compatible on both 32 and 64-bit systems
  2. Download Sigplus.exe 3.89 from www.topazsystems.com and EPI Topaz Plug-in 6.3.74

 

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Topaz T-L-460-USB SigLite LCD 1x5
Driver for Driver version Results
Windows 2000/XP    
Topaz SigPlus Basic Version 3.69
Windows 2000 Professional SP4
 
  • Compatible
  • Tested with: EPI Suite 6.3.010 and Topaz SigPlus Signature Pad Plug-in 6.3.70 in Sept 2006
  • Usage note s : 1 and 2
Windows XP Pro SP2
 
  • Compatible
  • Tested with: EPI Suite 6.3.010 and Topaz SigPlus Signature Pad Plug-in 6.3.70 in Sept 2006
  • Usage note : 2

Usage notes:  
  1. You must also install the Topaz driver 3.69 (from www.topazsystems.com) for this device as well as installing and authorizing the Topaz SigPlus Signature Pad Plug-in 6.3.70.
  2. For best results, set pen width to 12.

 

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Topaz T-L-462-USB SignatureGem LCD 1x5
Driver for Driver version Results
Windows 2000/XP    
Topaz SigPlus Basic Version 3.69
Windows 2000 Professional SP4
 
  • Compatible
  • Tested with: EPI Suite 6.3.010 and Topaz SigPlus Signature Pad Plug-in 6.3.70 in Sept 2006
  • Usage note s : 1 and 2
Windows XP Pro SP2
 
  • Compatible
  • Tested with: EPI Suite 6.3.010 and Topaz SigPlus Signature Pad Plug-in 6.3.70 in Sept 2006
  • Usage note : 2

Usage notes:  
  1. You must also install the Topaz driver 3.69 (from www.topazsystems.com) for this device as well as installing and authorizing the Topaz SigPlus Signature Pad Plug-in 6.3.70.
  2. For best results, set pen width to 12.

 

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Topaz T-S261-PLU SignatureGem 1x5
Driver for Driver version Results
Windows 2000/XP    
Topaz SigPlus Basic Version 3.69
Windows 2000 Professional SP4
 
  • Compatible
  • Tested with: EPI Suite 6.3.010 and Topaz SigPlus Signature Pad Plug-in 6.3.70 in Sept 2006
  • Usage note s : 1 and 2
Windows XP Pro SP2
 
  • Compatible
  • Tested with: EPI Suite 6.3.010 and Topaz SigPlus Signature Pad Plug-in 6.3.70 in Sept 2006
  • Usage note : 2

Usage notes:  
  1. You must also install the Topaz driver 3.69 (from www.topazsystems.com) for this device as well as installing and authorizing the Topaz SigPlus Signature Pad Plug-in 6.3.70.
  2. For best results, set pen width to 12.

 

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Topaz T-S460-USB SigLite 1x5
Driver for Driver version Results
Windows 2000/XP    
Topaz SigPlus Basic Version 3.69
Windows 2000 Professional SP4
 
  • Compatible
  • Tested with: EPI Suite 6.3.010 and Topaz SigPlus Signature Pad Plug-in 6.3.70 in Sept 2006
  • Usage note s : 1 and 2
Windows XP Pro SP2
 
  • Compatible
  • Tested with: EPI Suite 6.3.010 and Topaz SigPlus Signature Pad Plug-in 6.3.70 in Sept 2006
  • Usage note : 2

Usage notes:  
  1. You must also install the Topaz driver 3.69 (from www.topazsystems.com) for this device as well as installing and authorizing the Topaz SigPlus Signature Pad Plug-in 6.3.70.
  2. For best results, set pen width to 12.

 

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Topaz T-S751-HSB SigLite 4x5
Driver for Driver version Results
Windows XP/Vista/7    
Topaz SigPlus 3.89
Windows 7
 
  • Compatible
  • Tested with: EPI Suite 6.3.030 in May 2010
  • Usage note s : 1 and 2
Windows Vista SP 1
 
  • Compatible
  • Tested with: EPI Suite 6.3.030 in May 2010
  • Usage note s : 1 and 2
Windows XP Pro SP3
 
  • Compatible
  • Tested with: EPI Suite 6.3.030 in May 2010
  • Usage note s : 1 and 2

Usage notes:  
  1. Compatible on both 32 and 64-bit systems
  2. Download Sigplus.exe 3.89 from www.topazsystems.com and EPI Topaz Plug-in 6.3.74

 

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Wacom Graphire2
Driver for Driver version Results
Win98/ME/2000/XP    
4.72a
Windows Me
 
  • Compatible
  • Tested with: EPI Suite 5.5 and EPI Builder 5.3.020 in Jan, 2003
Windows XP Pro
 
  • Compatible
  • Tested with: EPI Suite 5.5 and EPI Builder 5.3.020 in Jan, 2003

 

 

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