The IWS customer service team is comprised of product experts who pride themselves in providing our customers with world-class service and support for all of their technical needs.

PRODUCT	CONTACT
IWS™ EPI™ Suite Lite IWS™ EPI™ Suite Classic IWS™ EPI™ Suite Pro	Contact your IWS™ EPI™ Suite Channel Partner or reseller. You may also contact IWS to purchase a support package (see below). Phone: 613-907-7488 x 2 8:30 a.m. to 5:00 p.m. Eastern time Monday through Friday Email: episupport@iwsinc.com
IWS™ Biometric Engine® IWS™ EPI™ Builder ID Server IDentifier for Windows	Phone: 613-907-7488 8:30 a.m. to 5:00 p.m. Eastern time Monday through Friday Email: IdSupport@iwsinc.com Support packages are available to be purchased through our Sales Department.  To contact Sales, please call (858) 673-8600.  End users should contact their reseller for technical support.
Law Enforcement Suite (formerly CCS) LE Web Face ID	Phone: 613-907-7488 x 3 24 hours a day, 7 days a week Email: CrimesSupport@iwsinc.com

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