The IWS customer service team is comprised of product experts who pride themselves in providing our customers with world-class service and support for all of their technical needs.

PRODUCT	CONTACT
IWS™ EPI™ Suite Lite IWS™ EPI™ Suite Classic IWS™ EPI™ Suite Pro	Contact your IWS™ EPI™ Suite distributor or reseller Or contact IWS Customer Service for a fee Phone: 819-772-7600 x 2 8:30 a.m. to 6 p.m. Eastern time Monday through Friday Email: episupport@iwsinc.com
IWS™ Aviation IWS™ Biometric Engine® IWS™ EPI™ Builder ID Server IDentifier for Windows	Phone: 819-772-7600 x 2 8:30 a.m. to 6 p.m. Eastern time Monday through Friday Email: IdSupport@iwsinc.com Effective June 1, 2005 there will be a per incident charge of $120 U.S. for all IWS Customer Service calls on IWS EPI Suite and Identifier for Windows products. End users should contact their reseller for technical support.
Crime Capture System Crime Lab Crime Web Face ID Pocket CCS Suspect ID Vehicle ID	Phone: 819-772-7677 24 hours a day, 7 days a week Email: CrimesSupport@iwsinc.com

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